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I have registered the program but still it searches only AltaVista for partners and only three sites can be added to the project. Why do the trial version limitations remain?
You need to update the program database after the registration for the correct functioning of the program.
Can I save the project statistics to MS Word?
Yes, this can be done the to ways:
- Save the report to disc in the HTML format and then open it in MS Word
- Copy the content of the page using key combination Ctrl+A (Select all) and paste it into MS word document
Can I transfer my project files onto another computer?
By default the project files are saved in the folder, where the program is installed, usually C:\Program Files\NetPromoter\Partner Links\projects\ in separate folders named after the project names. You can copy these projects into the corresponding folder on another computer provided and run them provided both copies are registered.
Can I set the program to upload files on the FTP server via web folder?
Unfortunately the program cannot work via web folder. If you want to upload the pages you have generated with the program, find them in the folder C:\Program Files\NetPromoter\Partner Links\Uploaded pages\... and upload onto your server using web folder.
Partner Links generates "I/O error 103" when saving projects
Check if you have permissions for writing in the selected directory.
I have added a partner site manually. When I click "Check link back" nothing happens. Should I specify the URL of the page, linking to my site manually, or the program can find it?
For the program to find the page, linking to your site you need to select Follow links on partner page if the link back not found check box in the Settings>General options>Search parameters tab. When the project is launched the next time the program will follow the links and try to find the link back.
I tried to send an e-mail to my partner from using Partner Links. After I click Send now the program says: "Check if the SMTP settings are correct".
This message appears only if the information on outgoing SMTP server is missing. Go to the Settings>mail options and provide all necessary information there.
After searching a link by e-mail address all other links disappeared from the Main Project Table. They appear only after I restart the program.
You have turned on the filter by e-mail address. Select All links in the Status filter drop-down menu - all your links should appear.
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General faq